FAQ

Frequently Asked Questions

How long until orders ship?

All orders for our handcrafted salsas and rubs are processed within 2–3 business days. We ship Monday through Friday, and you will receive a notification with tracking information as soon as your order is headed your way.

Can I return salsa or other perishable goods?

No. Due to the perishable nature of our products (sauces, rubs, and prepared meals), we cannot accept returns. This ensures the safety of our customers and the integrity of our food safety standards.

What if a jar arrives broken?

If a jar arrives broken, please do not open or consume the product. Take a photo of the damaged jar and the packaging and email it to tristan@blendedsalsa.com within 48 hours of delivery. We will promptly send a replacement or issue a credit for the damaged item.

Do you take returns?

Please see our Refund policy for full details. We cannot accept returns on perishable goods, but if an item arrives damaged, defective, or incorrect, contact us immediately and we will make it right with a replacement or refund.

How are refunds issued?

If a refund is approved due to damage or error on our part, you will be automatically refunded on your original payment method within 10 business days. It can take additional time for your bank or credit card company to post the refund.